Right now, that is a problem the Telecom Ministry, and indeed the GoM, will have to come to grips with at some time or the other, simply because the fate of the erstwhile leader of the telecom pack hangs in the balance. Last year, BSNL, with the first-mover advantage, suffered a loss of Rs 3,641 crore that the firm says was on account of wage arrears of around the same amount; but everyone knows the slide had begun much before, with 2008-09 profits falling some 80 per cent.
More than in any other industry, telecom firms need to be nimble and adept at productivity upgrade and adapting to global trends and needs. At the same time, changing the structure of the state-owned firm requires a mix of firm resolve and empathy-talking to employee unions. That process should have started before the Pitroda panel raised hackles; even so, it is never too late.
To know more read.. A call for a change
http://www.istockanalyst.com/article/viewiStockNews/articleid/4058687
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