The Forum was also of the view that even as per the provisions of the Telecom Regulatory Authority of India Act, 1997, the provisions of the CP Act prevailed upon the other provisions relating to telecommunications, and held that the Forum had the jurisdiction to try and decide the matter.
In the second instance too, the Forum held that all service providers were merely licensees, and thus would not come under the definition of telegraph authority as defined under the Indian Telegraph Act.
If all Consumer Fora interpreted the law in a consumer-friendly manner, it will not only be beneficial to consumers, but also hold the service providers more accountable.
Consumers and operators dispute reg.
No comments:
Post a Comment