Tuesday, May 31, 2011

Customer delight month to be extended upto June 2011


JAC meeting held on 30.05.2011 at New Delhi under the Chairmanship of Sh. P. Venugopal, President AIBSNLEA.
Convenor JAC Sh.  V.A.N. Namboodiri appreciated the implementation of Customer Delight Month throughout the country. 

JAC reviewed the items like meeting with Director( HR), shortage of Telephone Instruments, Cables, Type-II Modems and issues related with financial viability of BSNL etc. After detailed discussions the following decisions were taken:-

(i)   JAC decides to extend the Customer Delight Month for June'2011 also.

(ii)  JAC should meet & discuss with Hon'ble MOC&IT, Secy.(T) DoT & CMD BSNL to discuss the issues adversely affecting the viability of BSNL.

(iii)  JAC Convenor should continue to communicate to all BSNL Unions/Associations about the JAC activities/decisions.

(iv)  JAC should impress upon the BSNL Management to take immediate steps to scrap the unserviceable materials & to get vacated the high paid rented buildings.

(v)   JAC should demand for early procurement of telephone Instruments, Cables & Type-II Modems etc.

(vi)  JAC should monitor & demand the action report from respective Circle Secretaries of Unions/Associations regarding implementation of Customer Delight Month etc.

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