Our comments: This article clearly exposes hollowness in marketing of products in BSNL.BSNL is having people in marketing division and are collecting cash. Knowing this, some have exploited the situation. This article will lower the image of BSNL. Before going in for getting landline connections, BSNL has to think of clearly collecting cheque or draft drawn in favour of BSNL only. Because of this isolated incident, marketing may have temporary set back. BSNL staff have to be vigilant so that these incidents should not occur anywhere stating the name of BSNL.
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